SHIPPING & RETURNS
Shipping Policy
Welcome to Kimonista's shipping policy section. We strive to provide our customers with the best shipping experience possible therefore with offer free shipping on most countries in Europe. Orders are typically shipped within 1-2 business days. Our products are carefully packaged to ensure they arrive in perfect condition.If you have any questions about our shipping methods or costs, please don't hesitate to contact us.
Return & Exchange Policy
At Kimonista, we want you to be completely satisfied with your purchase. If you are unhappy with your order for any reason, you may return it for a full refund within 14 days of purchase. If you would like to exchange an item, please contact us and we will be happy to assist you. Please note that all returned items must be in their original condition and packaging. We believe that shopping online should be easy and stress-free, and we are committed to making sure you are completely satisfied with your purchases.